Shipping policy

 

Shipping Policy

At Wellbeing Store, we aim to provide a clear, reliable, and smooth delivery experience for customers within Australia only. This policy applies to all orders shipped domestically.


Shipping Locations

  • We deliver across Australia only

  • International shipping is not available

  • Available delivery locations will appear at checkout


Courier Partners

We use trusted Australian courier services to ensure your order is delivered safely and on time. Courier selection may vary based on location and parcel size.


Processing & Delivery Time

Order Processing:
1–2 business days (Monday to Friday)

Delivery Time:
5–10 business days (Monday to Friday)

Delivery times may vary depending on your location and courier-related delays.


Order Cut-Off Time

  • Monday to Friday: 3:00 PM (AEST)

  • Orders placed after this time are processed the next business day


Shipping Costs

  • Free shipping on all orders within Australia

  • No hidden or additional charges


Order Tracking

Once your order is shipped, you will receive a tracking link via email within 24 hours. Tracking updates are provided directly by the courier.


Returns & Exchanges

Returns and exchanges are accepted within 14 days of delivery. Items must meet the conditions outlined in our Returns Policy.